Mudeera finds the customers worth winning back, shows you her reasoning, and puts the next decision in your hands.Mudeera brings quiet customers back, with every decision in your hands.
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Trusted by brands to help run their business
Every decision arrives with the evidence behind it: what she noticed, who the customer is, and what she nearly did instead.
Points, gift cards and discounts all come out of your margin, inside a daily ceiling you set. Nothing leaves without your yes.
She starts by proposing everything. Only after a track record you can read does she act alone, one job at a time — and you can stop her in one tap.
What she sent, who opened it, who came back, and the money that returned. Where a number is not proven, she says so instead of claiming it.
Tell Mudeera what you want to achieve. Review her reasoning, approve the spend, and follow what comes back.
Start with the outcome you need. Mudeera turns it into a brief, with your limits built in.
“Bring back customers who haven’t ordered recently.”
Prepare a plan. Send nothing without approval.
See who she recommends, the history behind the choice, and the offer she would make.
Nour Hassan
Suggested: a personal win-back email.
Review the proposed voucher before it goes ahead. The spend stays in your hands.
AED 100
A personal offer, prepared for your review.
Requires your approvalAfter an approved offer, read the order alongside the voucher value to see the full picture.
AED 420
Voucher value: AED 100
Sample only. Order value is not profit or measured performance.
Fictional customer and sample figures. This example prepares a recommendation and sends nothing.
A quiet customer. A considered offer. Mudeera brings the history and the proposed spend together, so you can decide the next move.
Six orders. Quiet for 45 days.
An offer prepared for your review.
A familiar customer has gone quiet. Her history is the starting point.
Illustrative workspace · Fictional customer · Proposal only, nothing sent.
Reactivation, customer help, and loyalty share the same customer context. Each specialist prepares its part; Mudeera keeps the next decision clear.
Bring the offer back for your review.
“Can someone help with my delivery?”
The order is still in transit. Prepare a handoff with the order history attached.
Check eligibility before proposing a reward.
Illustrative agent work · Fictional records · No customer actions are created.
The customer, the reasoning, the proposed spend. Everything you need for the next decision, right there with you.
The Floor keeps the decisions that need you in view.
Customer history stays beside the proposed next move.
Review the spend. Keep the final say.
One manager to coordinate the work. A clear record of the decisions behind it.
The customer context and the proposed next move come together for review.
Your team sets the approval rules. Proposed spend comes back with a clear amount.
Prepared, approved, held back, delivered. Each status should say what is actually known.
The activity record shows the customer, the action, and its recorded status. Approval and delivery are separate. Revenue needs connected order evidence before it can be attributed to Mudeera’s work.
Mudeera reviews the customer’s history, prepares a proposed next step, and brings the context and any proposed spend back for review. The example on this page uses fictional customer data.
Mudeera uses the available customer history and context to prepare a proposed next step. You can review the reason, the suggested message or offer, and any proposed spend before deciding.
Read customer responses, delivery records, connected orders, and offer costs together. A prepared message is not a delivered message, and an order value is not profit. Keep unconfirmed outcomes separate from results you can verify.
Mudeera reads orders, customers and conversations from the platform running your shop, and acts through the channels you already send on. There is nothing for your customers to install.
Your brand’s instructions provide the context for seasonal events and campaigns. Review the proposed messages and offers against that context, with your team’s approval rules in place.
Access depends on the roles and permissions configured for your workspace. In a demo, we can walk through the connected data sources, access controls, and approval boundaries for your brand.
Yes. Mudeera reports to the channels your team already uses, and the mobile app shows what needs you the moment it needs you.
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Mudeera coordinates customer work across your shop, explains her recommendations, and brings you the decisions that need your approval.
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